Customer Marketing Operations Intern Review
by Hilton
Rating
-
Skills
5.0
-
Responsibilities
5.0
-
Support & Guidance
5.0
-
Culture
5.0
-
Your Impressions
5.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Hilton
- 7. Would you recommend Hilton to a friend?
- 8. What advice would you give to others applying to Hilton
Overview
鈥� Assist with the strategy, development, and execution of our marketing and transactional email campaigns and mobile In App Messaging and push, using Braze, our Email Service Provider (ESP). 鈥� Support the creative solution improvement of design, process or technical challenges related to email and mobile projects. 鈥� Monitor and analyse key performance metrics for email and mobile marketing and transactional campaigns, to generate insights and recommendations for campaign optimisation.
Skills
Coding skills Problem Solving Communication Skills
Responsibilities
Yes, I was given complete responsibility over my own working and meeting deadlines. I had full responsibility of coding and sending communications.
Support & Guidance
I received great support and guidance, I had a full team of individuals who were there to support me and mentor me to enable my growth professionally and personally. The team went above and beyond to make me feel included and ensure I was leaving the internship with as much knowledge and skills as possible.
Culture
There was a great company culture at Hilton, there was a balance of trust respect and open communication. We had so many recognition opportunities, including team member appreciation week, I always felt celebrated as an employee at Hilton.
Your Impressions
I thoroughly enjoyed my placement, I felt it was the best decision for me personally as I thought it was important to get a feel for the corporate workplace before finishing university. The year was a combination of a great life experience, as well as a great learning experience and a step towards my career after university.
Yes
My advice for anyone applying to Hilton would be to be open-minded, where Hilton is a large company the workplace culture is still great.
Details
Placement (10 Months+)
Marketing
Scotland
June 2025
